botario transforms the way you communicate with your customers by consolidating all messages, regardless of the channel used, in one clear place. This ensures professional support and efficient sales processes.
Livechat
Your customer interactions in one place.
Multilingual
DSGVO-konform
Generative AI
AND 100+ MORE CUSTOMERS RELY ON BOTARIO
Flexible options
Discover user-centric features.
Groups & Departments
No more waiting loops and complicated menus. Allow customers to directly choose the desired department or connect them automatically with the appropriate expert.
Video-Calls
With botario’s live chat, you have the option to reach your customers through video calls without relying on additional software.
Reporting
Learn more about the performance of your live chats through our detailed statistics. Track the number of active live chats, bot conversations, and occupied slots.
Routing
Push or pull: Distribute incoming live chats using intelligent load balancing. Alternatively, you can let the agents decide which chats they take over.
Your central platform
All-In-One
botario offers a complete live chat solution tailored to your needs.
Chatbot
Through the integration of the chatbot, you can deploy automated processes to relieve your employees of recurring tasks.
All Channels
With botario’s live chat, you have the opportunity to reach your customers on all channels – whether through Facebook, WhatsApp, or your own website.
Co-Browsing
botario allows your agents to guide customers through your website, assist in filling out forms as if they were together in the same place. This seamless support creates a smooth customer experience and builds a stronger connection with your customers by offering help exactly where it is needed. With this direct support approach, you provide a service that stands out positively and remains memorable to your customers.
GDPR-Compliant? Absolutely!
Over 23 statutory health insurance companies, various energy service providers, mobile phone providers, and numerous SMEs with above-average data protection requirements already trust us wholeheartedly.
Data Protection at its Peak
All modules of botario – whether chatbot, telephony, Speech-To-Text, live chat, or LLM – can be hosted either in the cloud or On-Prem. Thus, we are the only company capable of automating even the most sensitive dialogues on any channel.
Cloud or On-Prem
Sit back and enjoy our fully managed SaaS service in the cloud or deploy the platform in your secure infrastructure. With botario, you always have the choice, and switching is possible at any time.
Customers, who trust us
“All stories (dialogs), intents (topics), slots (slots), and actions (actions) are clearly and alphabetically arranged; management and creation are very easy; conversations are easy to view thanks to filters.”
JanaCo-Founder at LOVIS
“After many pitches from different vendors, we decided on an innovative collaboration with botario and have never regretted that decision.”
JanProject Manager AI at Cewe
“botario is an outstanding chatbot platform, easy to use and with helpful features. Moreover, the botario team is super responsive and competent.”
RenéCEO of JUPUS
Write us a message
Note: For business inquiries only. This is not a chatbot.