botario is a platform for automated responses of conversational requests wit the help of AI-based voice- and chatbots, on the web/via app or on the phone. botario is running completely on-premise or in a cloud and is suitable for large corporations and technically experienced users as well as for smaller agencies, medium-sized businesses and departments without IT expertise.
botario is a platform for automated responses of conversational requests wit the help of AI-based voice- and chatbots, on the web/via app or on the phone. botario is running completely on-premise or in a cloud and is suitable for large corporations and technically experienced users as well as for smaller agencies, medium-sized businesses and departments without IT expertise.
Feature Highlights
Intuitive Dialogue Design
The botario story builder is used to create dialogues via drag & drop. The AI automatically learns which actions follow on which input. botario is optimized for a quick and easy capture of samples Phrases can either entered directly or taken over from real conversations with a single click.
Intuitive Dialogue Design
The botario story builder is used to create dialogues via drag & drop. The AI automatically learns which actions follow on which input. botario is optimized for a quick and easy capture of samples Phrases can either entered directly or taken over from real conversations with a single click.
Teamwork
Whether regular users from specialist departments or experienced IT professionals, all users can collaborate. botario comes with role-based rights management and an intuitive interface. All changes made by a user are automatically recorded and are revisible. Complete backups can be created at any time.
Seamlessly integrated Live Chats
With the “bot first” approach, service staff only need to take over chats if the customer explicilty requests this or if the bot is at a loss. Conversations can also be returned to the bot from the seamlessly integrated live chat system. If an own live chat system is already available, botario can be flexibly connected to it.
Seamlessly integrated Live Chats
With the “bot first” approach, service staff only need to take over chats if the customer explicilty requests this or if the bot is at a loss. Conversations can also be returned to the bot from the seamlessly integrated live chat system. If an own live chat system is already available, botario can be flexibly connected to it.
Is botario the right solution for me?
Our team will be happy to answer all of your questions.
More Features
Rasa
botario is based on Rasa, the leading open source conversational AI stack. This ensures the usage of the latest AI language models.
RPA Integration
botario can connect any number of third-party systems via open REST-APIs and/or freely programmable scripts so that entire processes can be fully automated.
Offline/On-Premises
Since the platform can run completely offline and on-premise, applications with sensitive data and the highest data protection requirements can be implemented with ease.
Multi Channel
Whether website, WhatsApp, Facebook-Messenger, voice assistant or telephony. No matter if text or voice interaction, botario supports every form of conversation.
Multilingual
botario works with all languages. Even highly specific technical jargon can be learned and processed by the transformer-based AI language model without any problems.
Multi Instance
botario offers the possibility to manage several different chatbots over one platform. Voice bots, telephony, live chat and chat bots can be managed centrally in one tool.
Livechat
botario contains a fully integrated live chat component, including roles and competence groups. Live chats can be conducted either via text chat or video call. Live chats can be conducted either via text chat or video call.
Performance Analytics
The dashboard enables comprehensive analyses of traffic peaks and the utilization of the chatbot, of frequently requested topics or the frequency of live chat transmissions.
Quality Assurance
At the push of a button botario offers automated tests, error logging and visualization of performance. The Content Improver helps to check and optimize training contents.
Pricing
PROFESSIONAL
379 EUR
per month
unlimited chats
unlimited intents
in the Cloud
Basic SLA
Free Updates
Hosting excluded
ENTERPRISE
On request
unlimited chats
unlimited intents
local or in the cloud
Premium SLA
1:1 Expert-Support
Free Updates
Support for operation and further development
Live Chat (optional)
Telephonebot // Voicebot (optional)
All prices excluding VAT. Our offer is directed to business customers only.
Case Studies
Application chatbot for REMONDIS
We have implemented a chatbot for REMONDIS based on our botario platform which makes it easier for professional drivers to apply for jobs. Within six months, a large number of additional applicants were generated via the REMONDIS landing page for professional drivers.
Health insurance chatbot for 10 statutory health insurance companies
Together with more than 9 health insurance companies and the itsc, botario successfully automates the customer service of health insurance companies. Depending on the insurance company, up to 80% of the inquiries are answered automatically. The live chat component of botario or the company’s own live chat systems are used as a fall-back system for the remaining inquiries.
Application chatbot for REMONDIS
We have implemented a chatbot for REMONDIS based on our botario platform which makes it easier for professional drivers to apply for jobs. Within six months, a large number of additional applicants were generated via the REMONDIS landing page for professional drivers.
Health insurance chatbot for 17 statutory health insurance companies
Together with 17 health insurance companies and the itsc, botario successfully automates the customer service of health insurance companies. Depending on the insurance company, up to 80% of the inquiries are answered automatically. The live chat component of botario or the company’s own live chat systems are used as a fall-back system for the remaining inquiries.
We are looking forward to your message!
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