Deliver faster, more accessible services across departments and channels — without overloading staff. botario helps public institutions automate enquiries, streamline citizen communication, and stay fully compliant, all while keeping operations efficient and scalable.
:format(webp))
:format(webp))
:quality(60):format(webp))
:format(webp))
Track performance across every channel with real-time insights and detailed statistics. Customize your dashboard with the metrics that matter most to you.
Engage users on website, WhatsApp, MS Teams, or phone — with one logic layer behind every interaction.
Assign roles quickly, simply, and securely, add new users in seconds and give them exactly the permissions they need.
Serve diverse customer bases with fluent chatbot and voicebot interactions in multiple languages and dialects.
Enhance response quality by pulling information from your internal docs, PDFs, and web content.
Stay fully aligned with GDPR and public sector data policies, with hosting in certified European data centers.
"botario helped us implement our individual and technically demanding requirements – from integrating a knowledge base to intelligent, topic-based routing to more than 140 contacts across our municipal departments and institutions. The solution was implemented professionally, in full compliance with the highest data protection standards, and with excellent value for money."
:format(webp))
botario is based in Germany and runs on Hetzner’s ISO-27001 certified servers in Nuremberg. That means your data is stored securely in the EU. If needed, we can also run everything on-premise in your infrastructure.
You don’t need to change your existing setup — we can integrate with any number of systems like CRM, contact centers, or payment platforms. We make sure everything connects seamlessly and runs smoothly.
We provide ready-to-use templates, so you can get a first simple bot running right away. After that, we connect your systems and refine step by step to fit your needs. We start with an easy use case, show results early, and then scale together to automate even the complex cases.
We design our bots so they don’t just rely on long prompts or vague instructions. Instead, you stay in control of how the bot behaves. With structured flows, smart fallback logic, and input/output validation, the AI stays grounded and delivers safe, reliable answers.
We make handover simple. When a case needs a human, the bot transfers the conversation seamlessly and passes along all the details it already collected, so the agent can pick up right where the bot left off.
You can drag and drop new files, and they’re ready to use right away. Or set up automatic retrieval from your systems or website, so updates happen in the background without extra effort.